Can conflict in social business be a good thing?


ted ipad app screen shot

When I work from home and take a break to eat lunch I normally get my iPad out, open the TED app and watch a video to see if I can find any additional inspiration for the afternoon.

Yesterday I searched for leadership and came across Margaret Heffernan’s talk called “Dare to disagree.”

The official description is below

Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counter-intuitively) how the best partners aren’t echo chambers — and how great research teams, relationships and businesses allow people to deeply disagree.

Trouble viewing? Click here > >  http://www.ted.com/talks/margaret_heffernan_dare_to_disagree.html

She talks about a doctor who was investigating why there was a high death rate from childhood cancer in the 1950’s. Continue reading